Privacy Policy

1. Introduction

This Privacy Policy explains how SnoozeBay ("we", "us") collects, uses, and shares information when you use our website and services that help sellers schedule eBay message auto replies.

2. Information we collect

We may collect:

• Account information such as name, email address, and authentication details when you register.
• Configuration data you provide (schedules, auto-reply message text, and related settings).
• Connection metadata needed to operate integrations with third-party platforms (for example, tokens or account identifiers required to send replies on your behalf).
• Usage and device data such as IP address, browser type, pages viewed, and approximate location derived from IP.
• Payment-related information processed by our payment provider (Stripe). We do not store full card numbers on our servers.

3. How we use information

We use information to:

• Provide, maintain, and improve the Service
• Authenticate users and secure accounts
• Process subscriptions and send transactional emails
• Deliver auto replies according to your schedules
• Monitor abuse, debug issues, and comply with law

4. Sharing

We may share information with service providers who help us operate (hosting, analytics, email, payments) under appropriate confidentiality obligations. We may disclose information if required by law or to protect rights and safety. We do not sell your personal information.

5. Third-party services

The Service may connect to eBay and other providers. Their processing is governed by their own privacy policies. SnoozeBay is not affiliated with eBay Inc.

6. Data retention

We retain information for as long as your account is active or as needed to provide the Service, resolve disputes, and meet legal obligations. You may request deletion of your account subject to retention requirements.

7. Security

We use reasonable technical and organizational measures to protect information. No method of transmission or storage is completely secure.

8. International transfers

We may process information in countries other than where you live. Where required, we use appropriate safeguards for cross-border transfers.

9. Your rights

Depending on your location, you may have rights to access, correct, delete, or export your personal information, or to object to certain processing. Contact us to exercise these rights.

10. Children

The Service is not directed to children under 16, and we do not knowingly collect personal information from them.

11. Changes

We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised date.

12. Contact

Privacy questions: privacy@snoozebay.com.